Medical Administrative Assistant: Program Overview, Universities, Careers & Salaries

Program Overview

Designed to equip professionals with the essential skills to support healthcare operations, this program focuses on the administrative functions critical to the smooth functioning of medical offices, clinics, and health services organizations. Graduates emerge prepared to serve as key coordinators for physicians, nurses, and healthcare administrators, combining clinical knowledge with advanced organizational and communication abilities.

• Medical Terminology: Develops a comprehensive understanding of anatomical, physiological, and pathological terms used in clinical settings to ensure accurate documentation and communication.
• Healthcare Operations Principles: Explores the inner workings of medical facilities, including workflow management, resource allocation, and service delivery systems.
• Business and Medical Communications: Builds proficiency in drafting professional correspondence, managing electronic health records, and conveying information clearly across clinical and administrative teams.
• Interpersonal and Public Relations Skills: Enhances ability to interact effectively with patients, providers, and staff, fostering professionalism and trust in high-pressure environments.
• Software Applications in Healthcare: Provides hands-on training with electronic medical records (EMR), practice management systems, and other digital tools central to modern healthcare administration.
• Record-Keeping and Filing Systems: Teaches systematic approaches to organizing patient data, insurance forms, and compliance documentation with accuracy and confidentiality.
• Scheduling and Meeting Coordination: Focuses on managing complex calendars, coordinating appointments, and facilitating meetings that align with clinical and administrative priorities.
• Regulatory Compliance and Ethics: Covers federal and state regulations, including HIPAA, and emphasizes ethical decision-making in sensitive healthcare environments.